How to check a reference telephonically

To assist you to find the best staff available, we have put together a list of great questions to ask a reference.

When you first call, give your name, explain who gave you the person’s details and explain that you would like to do a reference on the candidate you are calling about.  Then ask:

  • Ask the reference if they know the applicant
  • Ask how the reference met the candidate.
  • Ask if the reference has any personal relationship or family ties to the candidate.
  • Ask when the reference met the candidate.
  • Ask what the references occupation is.
  • Ask how long the applicant worked for the candidate.
  • How many children does the reference have?
  • Ask the ages of the references children when the candidate was assisting.
  • What were the applicant’s responsibilities when working for the reference?
  • How did applicant discipline the children?
  • Ask the reference to describe the applicant’s general daily appearance?
  • Ask about the applicants interaction with the references children.
  • Did the applicant take the initiative to keep them busy with age appropriate games, projects and outings?
  • Did the reference and their children enjoy being in the applicant’s presence?
  • Did the reference ever have any issues with time keeping or the applicant’s responsibilities that were unsatisfactory?
  • Did the applicant obey the references rules and regulations at home?
  • Ask the reference to describe the candidates personality?
  • Ask what were the applicants worst personality traits.
  • What was the applicants best personality traits?
  • Why did the applicant leave the references employment?
  • Would the reference hire the candidate again?
  • Does the reference  consider the applicant to be mature, emotionally stable, and healthy?
  • Carefully review the resume and references provided by the applicant.

For more great articles and tips, please subscribe to receive our latest articles or join our new Facebook group. Got a childcare related question? Drop us a line at sitters (@) sitters4u.co.za or visit our website: www.sitters4u.co.za

Advertisements

One thought on “How to check a reference telephonically

  1. Pingback: Interview tip #8: Check those references « childcaresouthafrica

Have your say

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s